![]() ![]() I then tried to log back on last night to collect the balance amount however I discovered my account had been closed as I previously had an account which was closed down. I then banked £500 of this which left me with £800 in my account. I then reopened the account yesterday with no problems where I deposited a total of £200 and won £1300. At that time I was not offered any self exclusion options and just keen to close the account. I requested to close my Paddy Power account back in January 2015 as I needed a break from gambling which was fine and easy enough to do via their web chat which I have a copy of. As such we cannot offer any explanation for the player's account of events. Paddy Power - Failure to pay out winnings Rulingįound for the Player - While we have been assured that Betfair/PaddyPower are looking into this issue internally they have not fed back to us. ![]()
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